7c7 Terms & Conditions

Throughout these Terms, the following definitions apply:

• "Platform" means the website https://7c7.bar and all associated services, games, and betting markets operated under the 7c7 brand.
• "Account" means the registered personal account created by a User on the Platform.
• "Balance" means the sum of funds held in a User's Account at any given time, including both real-money funds and bonus funds where applicable.
• "Bonus Funds" means any promotional credits, free spins, or other incentives credited to an Account subject to wagering requirements.
• "Wagering Requirement" means the total amount of eligible real-money wagers that must be placed before Bonus Funds or associated winnings may be withdrawn.
• "KYC" means Know Your Customer — the identity and age verification process required before withdrawals are processed.
• "BST" means Bangladesh Standard Time (UTC+6), the time zone used for all Platform operations and timestamps.

To register and use the 7c7 platform, you must meet all of the following conditions at the time of registration and at all times during your use of the Platform:

• You are at least 21 years of age.
• You are accessing the Platform voluntarily and for personal, non-commercial entertainment purposes.
• You are not a current employee, contractor, director, or close family member of a 7c7 employee or contractor.
• You have not previously been excluded or banned from the Platform under any username, email address, or device identifier.
• You have the legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• You understand and accept the risk that gambling involves and that winning is not guaranteed.

7c7 reserves the right to verify eligibility at any time and to close or suspend any Account that does not satisfy these conditions.

Each person may hold only one Account on the 7c7 platform. Creating duplicate or multiple Accounts — whether under different names, email addresses, payment methods, or devices — is strictly prohibited and will result in immediate suspension of all associated Accounts and forfeiture of any balances held therein.

When registering, you must provide accurate, complete, and current information. You are responsible for keeping your registration details up to date. 7c7 may request documentation to verify the information you have provided at any time. Providing false or misleading information is a material breach of these Terms.

You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username or password with any other person. 7c7 will not be liable for any loss or damage arising from unauthorised use of your Account where you have failed to keep your credentials secure. If you suspect unauthorised access to your Account, you must contact support immediately at [email protected].

7c7 is committed to operating a safe and fraud-free platform. Before processing any withdrawal, and at any point during a Player's use of the Platform, 7c7 may require the submission of identity verification documents. Acceptable documents include, but are not limited to:

• A government-issued national ID card (NID) or passport.
• A recent utility bill, bank statement, or official correspondence showing your registered name and address (dated within the last 90 days).
• Proof of ownership of the payment method used to deposit (e.g., a screenshot of your bKash or Nagad wallet showing your registered mobile number).

Failure to provide requested KYC documentation within the timeframe specified by 7c7 may result in suspension of withdrawal capabilities or, in cases of suspected fraud, full Account suspension. All KYC documents are stored and handled in accordance with the 7c7 Privacy Policy.

7c7 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and selected Bangladeshi bank transfer services including Dutch-Bangla Bank, City Bank, BRAC Bank, and others. The minimum deposit amount is ৳500. Deposits are credited to your Account Balance upon confirmation from the payment provider, typically within 60 seconds for MFS wallets (bKash, Nagad, Rocket, Upay).

All deposits must originate from a payment method registered in your own name. Third-party deposits — where a payment is made from an account not belonging to the registered Account holder — are strictly prohibited and may result in Account suspension and return of funds to the originating payment method.

7c7 does not charge fees on deposits. However, your payment provider may apply its own transaction charges. Check your provider's terms before depositing.

Withdrawal requests are processed to the same payment method used for your most recent deposit, wherever technically possible. The minimum withdrawal amount is ৳500. Standard withdrawal processing times are as follows:

• bKash and Nagad: within 30 minutes during standard operating hours (08:00–23:00 BST).
• Rocket and Upay: within 1–2 hours during standard operating hours.
• Bank transfer: 1–3 business days depending on the receiving institution.

Withdrawals will not be processed until all applicable KYC verification requirements have been satisfied. 7c7 reserves the right to delay or decline a withdrawal request where there is reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms.

7c7 does not deduct fees from withdrawal amounts. Any charges imposed by the receiving payment provider are outside 7c7's control and are the responsibility of the Account holder.

7c7 offers various promotional bonuses including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and T20 World Cup campaigns. Each promotion is subject to its own specific terms, which are published alongside the offer at the time it is made available. In all cases, the following general bonus rules apply:

• Bonus Funds are subject to a wagering requirement before they or any associated winnings may be withdrawn. The specific wagering multiplier is stated on each promotion's detail page.
• Only wagers placed with real-money funds (not Bonus Funds) count toward wagering requirements unless the specific promotion states otherwise.
• Each promotion may only be claimed once per Account, household, IP address, and payment method unless explicitly stated otherwise.
• Bonuses are non-transferable and have no cash value outside of the wagering process.
• 7c7 reserves the right to withdraw any bonus offer, amend its terms, or void bonus winnings if there is evidence of exploitation, collusion, or abuse of promotional mechanics.
• Bonuses expire if wagering requirements are not met within the timeframe stated on the offer, which is typically 7 to 30 days from the date of credit.

Attempting to abuse the bonus system — including but not limited to using multiple Accounts, placing low-risk hedging bets across accounts, or systematically exploiting bonus mechanics — constitutes a serious breach of these Terms and will result in permanent Account suspension and forfeiture of all balances.

All wagers placed on the 7c7 platform — whether on casino games, live dealer tables, sports betting markets, or crash titles — are final once confirmed. 7c7 does not accept cancellation requests for settled bets. In the event of a technical error that affects the outcome of a game or the display of odds, 7c7 reserves the right to void affected bets and return stakes to the relevant Accounts.

• Minimum stake per bet: ৳20 (subject to individual game or market rules).
• Maximum stake limits vary by game type, bet market, and Account status. Limits are displayed at the point of wagering.
• Winnings from casino games are credited instantly to your Account Balance upon game completion.
• Sports betting winnings are credited upon official settlement of the relevant market, which 7c7 determines based on verified results from recognised sporting authorities (ICC, BCB, FIFA, etc.).
• In the event of a dispute regarding the outcome of any game or bet, the decision of 7c7's compliance team is final, subject to the escalation process described in Clause 11.

Casino games on the 7c7 platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Habanero. Each provider's games are subject to that provider's own rules, which are accessible within the game interface. Where a conflict exists between a provider's rules and these Terms, these Terms will prevail to the extent permitted by the provider's licensing conditions.

All games on 7c7 use certified Random Number Generator (RNG) technology. Return to Player (RTP) percentages are set by the game provider and are disclosed within the game's information panel. 7c7 does not alter RTP values from the provider's certified settings.

The following actions are strictly prohibited on the 7c7 platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities where legally required:

• Registering more than one Account or using another person's Account.
• Providing false, misleading, or fraudulent information during registration or KYC.
• Using automated software, bots, scripts, or any non-human means to interact with the Platform.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through a known or suspected software error must be reported to support and may be voided.
• Colluding with other players to manipulate game outcomes in live dealer or multiplayer game formats.
• Engaging in money laundering, fraud, or any activity that violates applicable law.
• Harassing, threatening, or abusing 7c7 staff or other players via any communication channel.
• Charging back any deposit through a payment provider after wagering those funds on the Platform.

If you have a complaint or dispute regarding any aspect of the 7c7 platform — including a game outcome, a payment, a bonus, or an Account decision — you should follow the steps below:

• Step 1: Contact 7c7 Customer Support via live chat or by emailing [email protected]. Provide your Account username, a clear description of the issue, and any relevant screenshots or transaction IDs. The support team aims to acknowledge all complaints within 24 hours (BST).
• Step 2: If your complaint is not resolved to your satisfaction by the Customer Support team, you may request escalation to the 7c7 Compliance Department. Escalated complaints are typically reviewed within 5 business days.
• Step 3: If the complaint remains unresolved after the internal escalation process, the matter will be referred to the dispute resolution mechanism applicable under these Terms. 7c7's decision after completing the internal process is final and binding, except where overridden by applicable law.

All disputes must be raised within 30 days of the event giving rise to the complaint. 7c7 will not investigate complaints raised outside this window except in exceptional circumstances at its sole discretion.

7c7 is committed to promoting responsible gambling and takes active steps to protect vulnerable players. The Platform provides the following player protection tools, all of which are accessible directly from the Account dashboard:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit.
• Session reminders — receive automatic notifications when you have been playing for a defined period.
• Cooling-off periods — temporarily suspend your Account for 24 hours, 7 days, or 30 days.
• Self-exclusion — permanently or long-term close your Account if you feel gambling is causing harm. Requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you are concerned that your gambling may be becoming a problem, or if someone you know needs support, please visit the 7c7 Responsible Gaming page or contact our support team at [email protected]. 7c7 operates a strict 21+ policy and will never attempt to re-engage a self-excluded player with promotional communications.

To the fullest extent permitted by applicable law, 7c7 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Platform or its services. This includes but is not limited to loss of profits, loss of data, or loss of goodwill.

7c7 makes no representations or warranties that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. While 7c7 takes all reasonable steps to maintain service availability, the Platform may be temporarily unavailable due to scheduled maintenance, technical issues, or factors outside 7c7's reasonable control.

Nothing in these Terms excludes or limits 7c7's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be limited or excluded under applicable law.

These Terms are governed by and construed in accordance with the laws applicable to 7c7's operating jurisdiction. Any disputes that cannot be resolved through the internal complaints process described in Clause 11 are subject to the exclusive jurisdiction of the competent courts in that jurisdiction. Nothing in this clause affects your rights as a consumer under the laws of your country of residence.

7c7 reserves the right to modify these Terms at any time. When changes are material, 7c7 will notify registered players via email or a notice on the Platform at least 7 days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request closure of your Account by contacting support.