Responsible Gaming at 7c7

At 7c7, we believe that a great gaming experience is built on trust, fairness, and player welfare. Gambling is a form of entertainment — and like any form of entertainment, it is best enjoyed within personal boundaries that you set and control. Our responsible gaming programme exists to make sure every player on our platform, whether in Dhaka, Chittagong, Sylhet, or anywhere else across Bangladesh, has access to the tools they need to keep their play healthy and within their means.

Problem gambling can affect anyone, regardless of income, background, or experience. The first step toward staying safe is understanding the warning signs and knowing that real support is available. 7c7 takes this responsibility seriously — we actively monitor player behaviour, provide self-management tools, and maintain a zero-tolerance approach to underage gambling.

This page explains every responsible gaming feature available on the 7c7 platform and guides you through how to use each one. We also provide honest guidance on recognising when gambling stops being fun and starts becoming a problem.

Strict 21+ Age Policy

Protecting young people from the risks of gambling is one of 7c7's most serious obligations. We apply robust age verification checks at registration, and our support team is trained to flag accounts showing signs of underage access. If you suspect a minor is using the 7c7 platform — including using an account registered in your name — please notify us immediately at [email protected].

Parents and guardians are encouraged to use device-level parental controls and website filtering tools to restrict access to gambling sites. Speaking openly with younger family members about the nature and risks of gambling is one of the most effective safeguards available.

Player Protection Tools

Every registered 7c7 player has access to the following self-management tools at no cost. You can activate any of them by contacting our support team at [email protected]. Changes to limits and restrictions take effect within 24 hours of your request.

Setting and Adjusting Deposit Limits

Time-Out and Self-Exclusion

Sometimes the best thing you can do for yourself is step away entirely. 7c7 offers two levels of account suspension to suit different situations:

To activate a time-out or self-exclusion, contact our support team at [email protected] with the subject line "Account Restriction Request". Our team will process your request within 2 hours during normal operating hours, and within 12 hours at all other times.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Many players do not realise they have crossed from recreational play into harmful territory until the impact on their finances, relationships, or mental health becomes difficult to ignore. The following signs may indicate that gambling is becoming a problem:

• ! Spending more money on gambling than you originally planned, or more than you can comfortably afford to lose.
• ! Chasing losses — continuing to bet in an attempt to recover money you have already lost, rather than accepting the loss and stopping.
• ! Gambling with money that should be set aside for essential expenses such as rent, food, utility bills, or family needs.
• ! Feeling anxious, restless, or irritable when you are not gambling, or when you try to reduce how much you gamble.
• ! Hiding your gambling activity from family members, friends, or colleagues out of shame or fear of their reaction.
• ! Borrowing money or selling possessions to fund gambling activity.
• ! Neglecting work, studies, family responsibilities, or personal health because of the time spent gambling.
• ! Finding that gambling no longer feels enjoyable but continuing anyway out of habit or compulsion.

How to Request Help from 7c7

Getting help is straightforward. If you feel that gambling is affecting your wellbeing or the wellbeing of someone close to you, here is how to reach us and what to expect:

1. Contact Support Send an email to [email protected] with the subject line "Responsible Gaming Help". Briefly describe what you are experiencing — you do not need to go into detail if you are not comfortable doing so.
2. Account Review Our responsible gaming team will review your account history and discuss your situation with you in a confidential, non-judgmental way. We can provide an activity statement so you have a clear view of your actual spending.
3. Choose Your Restriction Based on your circumstances, we will help you select and activate the appropriate account tool — whether that is a deposit limit, a time-out, or full self-exclusion.
4. Confirmation You will receive a written confirmation of the restriction applied, including the start date, duration (where applicable), and instructions for what happens at the end of the restriction period.
5. Ongoing Support Our team remains available throughout any exclusion or restriction period. We can also signpost you to external organisations and helplines if you feel professional counselling would be beneficial.

Reach Our Support Team

Continue Exploring 7c7

When you are ready to play, 7c7 offers cricket betting, premium slots, and a full casino game library — all designed for safe, enjoyable entertainment. Our FAQ page has answers to the most common questions about account management and player tools.